RELATIONSHIP BUILDING & COMMUNICATION SKILLS
A Full Day Programme
• Communicating better with others
Powerful communication skills especially in sales
• How to master the power of questions
Why questioning is the psychology of persuasion
• How to inspire, coach and encourage others to action
In your personal and professional and lives.
• How to interpret other people’s personalities
How to build empathy in conflict situations and build relationships
• How to use Leadership to build a winning team
The benefits of team power over team work
• Recent up to data research on people’s Leadership expectations.
What others really expect of you – family, associates, clients
Why a leader needs to be a coach
Where the real power lies.
WORKSHOPS
Powerful communication skills especially in sales
• How to master the power of questions
Why questioning is the psychology of persuasion
• How to inspire, coach and encourage others to action
In your personal and professional and lives.
• How to interpret other people’s personalities
How to build empathy in conflict situations and build relationships
• How to use Leadership to build a winning team
The benefits of team power over team work
• Recent up to data research on people’s Leadership expectations.
What others really expect of you – family, associates, clients
Why a leader needs to be a coach
Where the real power lies.
WORKSHOPS
- Roles they play as a team leaders.
- Discussion on how team leaders succeed.
- Discussion / Quiz for leaders.
- Leadership Style exercise.
- Case study.
Participants receive a printed & bound workbook and a Certificate of Accomplishment.